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Privacy is very important to us. We want you to fully understand our privacy
practices.
If you have additional questions, you may send email to privacy@getitplanet.com.
Privacy Policy
Overview
The privacy practices of this statement apply to our services available under
the domain and sub-domains of www.getitplanet.com . By visiting this website you
agree to be bound by the terms and conditions of this Privacy Policy. If you do
not agree please do not use or access our services.
As described below, as part of the normal operation of our services, your information
is collected by us, disclosed to third parties and used by third parties and us.
This Privacy Policy describes the information we collect about you and what may
happen to that information. Although this policy may seem long, we have prepared
a detailed policy because we believe you should know as much as possible about
Get It Planet's practices so that you can make informed decisions. All of our
subsidiaries and joint ventures operate under similar privacy practices as described
in this Privacy Policy and, subject to the requirements of applicable law, we
strive to provide a consistent set of privacy practices throughout the global
getitplanet trading community.
By accepting the Privacy Policy and the User Agreement in registration, you expressly
consent to our use and disclosure of your personally identifiable information.
This Privacy Policy is incorporated into and subject to the terms of the getitplanet
User Agreement. This Privacy Policy is effective on June 1st, 2002 for new registering
users
Table of Contents
* A Special Note About Children
* Information We Collect
* Our Use of Your Information
* Our Disclosure of Your Information
* Advertisers
* getitplanet Community
* External Service Providers
* Internal Service Providers
* Other Corporate Entities
* Legal Requests
* Your Use of Other Users' Information
* Email This Auction to a Friend Service
* Control of Your Password
* Accessing, Reviewing and Changing Your Personally Identifiable Information
* Other Information Collectors
* Security
* Conflict of Terms
* Notice
1. A Special Note About Children.
Children are not eligible to use our services and we ask that minors (under the
age of 18) do not submit any personal information to us. If you are a minor, you
can use this service only in conjunction with your parents or guardians.
2. Information We Collect.
Our primary goal in collecting personal information is to provide you with a
smooth, efficient, and customized experience. This allows us to provide services
and features that most likely meet your needs, and to customize our service to
make your experience easier.
In general, you can browse our site without telling us who you are or revealing
any personal information about yourself. Once you give us your personal information,
you are not anonymous to us. If you choose to use our services, we may require
you to provide contact and identity information, billing information, shipping
information and other personal information as indicated on the forms throughout
our site. Where possible, we indicate which fields are required and which fields
are optional. You always have the option to not provide information by choosing
not to use a particular service or feature.
Under some circumstances we may require some additional financial information,
such as, but not limited to: if you are registering using an email account at
a free email service, or registering to sell on our site. We use your financial
information, including credit card information to verify your name, address, and
other information, as well as to bill you for your use of our services.
We automatically track certain information based upon your behavior on our site.
We use this information to do internal research on our users' demographics, interests,
and behavior to better understand and serve you and our community. This information
may include the URL that you just came from (whether this URL is on our site or
not), which URL you next go to (whether this URL is on our site or not), what
browser you are using, and your IP address.
We use data collection devices such as "cookies" on certain pages of our site
to help analyze our web page flow, measure promotional effectiveness, and promote
trust and safety. "Cookies" are small files placed on your hard drive that assist
us in providing customized services. We offer certain features that are only available
through the use of a "cookie". We also use cookies to allow you to enter your
password less frequently during a session. Cookies can also help us provide information
that is targeted to your interests. Most cookies are "session cookies," meaning
that they are automatically deleted from your hard drive at the end of a session.
You are always free to decline our cookies if your browser permits, although in
that case you may not be able to use certain features on our site and you may
be required to reenter your password more frequently during a session.
Additionally, you may encounter "cookies" or other similar devices on certain
pages of our site that are placed by third parties. For example, if you view a
web page created by a user, there may be a "cookie" placed within that web page.
We do not control the use of cookies by third parties.
If you choose to bid, buy or sell on our site, we collect information about your
bidding, buying and selling behavior. We also collect other users' comments about
you in our feedback area.
If you establish a credit account with us to pay the fees we charge, we collect
some additional information, including a billing address, a credit card number
and a credit card expiration date and tracking information from checks or money
orders.
If you choose to post messages in our Cafés, chat rooms or other message areas
or leave feedback for other users, we will collect that information you provide
to us.
If you send us personal correspondence, such as emails or letters, or if other
users or third parties send us correspondence about your activities or postings
on the site, we may collect such information into a file specific to you.
If you register for getitplanet on another web site or use a web site providing
a service for getitplanet or a web site that helps facilitate your activity on
getitplanet, that web site may provide personal information about you and your
transactions back to getitplanet.
3. Our Use of Your Information.
We use your information to facilitate the services you request. We use information
in the file we maintain about you, and other information we obtain from your current
and past activities on the site, to resolve disputes, troubleshoot problems and
enforce our User Agreement. At times, we may look across multiple users to identify
problems or resolve disputes, and in particular we may examine your information
to identify users using multiple User IDs or aliases.
If you choose to list an item for sale on our site or open a credit account,
or otherwise provide us with your credit card information, we use your address
and billing information to bill you and provide associated support.
You agree that we may use personally identifiable information about you to improve
our marketing and promotional efforts, to analyze site usage, improve our content
and product offerings, and customize our site's content, layout, and services.
These uses improve our site and better tailor it to meet your needs.
You agree that we may use your information to contact you and deliver information
to you that, in some cases, are targeted to your interests, such as targeted banner
advertisements, administrative notices, product offerings, and communications
relevant to your use of the site. By accepting the User Agreement and Privacy
Policy, you expressly agree to receive this information. If you do not wish to
receive these communications, we encourage you to opt out of the receipt of certain
communications on the notification preferences page. You may make changes to your
notification preferences at any time.
4. Our Disclosure of Your Information.
Due to the existing regulatory environment, we cannot ensure that all of your
private communications and other personally identifiable information will never
be disclosed in ways not otherwise described in this Privacy Policy. By way of
example (without limiting the foregoing), we may be forced to disclose information
to the government or third parties under certain circumstances, third parties
may unlawfully intercept or access transmissions or private communications, or
users may abuse or misuse your information that they collect from our site. Therefore,
although we use industry standard practices to protect your privacy, we do not
promise, and you should not expect, that your personally identifiable information
or private communications will always remain private.
As a matter of policy, we do not sell or rent any personally identifiable information
about you to any third party. However, the following describes some of the ways
that your personally identifiable information may be disclosed.
Advertisers. We aggregate (gather up data across all user accounts) personally
identifiable information and disclose such information in a non-personally identifiable
manner to advertisers and other third parties for other marketing and promotional
purposes. However, in these situations, we do not disclose to these entities any
information that could be used to identify you personally. Certain information,
such as your name, email address, password, credit card number, and bank account
number, are not disclosed to marketing advertisers ever. If you "right click"
with your mouse on an ad on our site and select properties, you can see the URL
for the advertiser that serves that ad.
Getitplanet Community. Throughout the site, you are identified by your User ID.
If you select your email address as your User ID you will disclose your email
address to other users and third parties. As a result, other users and third parties
might send you unsolicited email and be able to personally identify all of your
public activities on the site. Although our pages are coded with robot exclusion
headers, others may illegally attempt to automatically collect your email address
from our site. We describe how to change your User ID below in Section 8. Even
if your User ID is not your email address, your User ID can be used to identify
you and your activities throughout the site. Other people can see your bids, items
that you have purchased in the past, your feedback rating and associated comments,
your postings on the site, and so on. We also provide a number of ways to allow
other users to find out more about you and your site activities, such as our feature
that allows users to quickly see all of the items you are offering at the time.
If you are involved in a transaction, we have a feature that allows other users
to view your email address and obtain your contact information. Further, we may
send out notices to other community members regarding your actions on our site.
External Service Providers. There are a number of services offered by external
service providers that help you use our site (e.g., co-branded sites, listing
agents, escrow, authentication, mediation). If you choose to use these optional
services, disclose information to the external service providers, and/or grant
them permission to collect information about you, then their use of your information
is governed by their privacy policy. We may, for your convenience, provide some
of your personally identifiable information to the external service provider offering
such services. However, before we disclose your personally identifiable information
to an external service provider, you will see what data is about to be sent and
have the ability to approve the disclosure. To prevent our disclosure of your
personally identifiable information to an external service provider, you can decline
such disclosures or simply not use their services. Because we do not control the
privacy practices of these third parties, you should evaluate their practices
before deciding to use their services. Users who register on an getitplanet co-branded
web site (for example, CompuServe, AOL.com, and AOL) grant getitplanet permission
to pass your email address back to that co-branded web site and affiliated web
sites. The use of such information by the co-brand and affiliated web sites is
limited by their applicable privacy policies.
Internal Service Providers. We may use internal service providers to facilitate
our services (e.g., search, discussion boards, surveys) and therefore we may provide
some of your personally identifiable information directly to them. In some instances,
the internal service provider may collect information directly from you (such
as the situation where we ask a internal service provider to conduct a survey
for us). In these cases, you will be notified of the involvement of the internal
service provider, and all information disclosures you make will be strictly optional.
In all cases, these internal service providers' use of information we supply them
is restricted by confidentiality agreements. If you provide additional information
to an internal service provider directly, then their use of your information is
governed by their applicable privacy policy.
Other Corporate Entities. We share much of our data, including personally identifiable
information about you, with our subsidiaries and joint ventures that are committed
to serving your online trading needs and related services, throughout the world.
To the extent that these entities have access to your information, they will treat
it at least as protectively as they treat information they obtain from their other
users. Our subsidiaries and joint ventures follow privacy practices no less protective
of all users than our practices described in this document, to the extent allowed
by applicable law. It is possible that getitplanet, its subsidiaries, its joint
ventures, or any combination of such, could merge with or be acquired by another
business entity. Should such a combination occur, you should expect that getitplanet
would share some or all of your information in order to continue to provide the
service. You will receive notice of such event (to the extent it occurs) as provided
in Section 12 ("Notice") and we will require that the new combined entity follow
the practices disclosed in this Privacy Policy.
Legal Requests. getitplanet cooperates with law enforcement inquiries, as well
as other third parties to enforce laws, such as: intellectual property rights,
fraud and other rights. We can (and you authorize us to) disclose any information
about you to law enforcement or other government officials as we, in our sole
discretion, believe necessary or appropriate, in connection with an investigation
of fraud, intellectual property infringements, or other activity that is illegal
or may expose us or you to legal liability. Further, we can (and you authorize
us to) disclose your User ID, name, street address, city, state, zip code, country,
phone number, email, and company name to getitplanet Fraud Program participants
as we in our sole discretion believe necessary or appropriate in connection with
an investigation of fraud, intellectual property infringement, piracy, or other
unlawful activity. Additionally, getitplanet reserves the right (and you authorize
getitplanet) to communicate any information about you (including, but not limited
to your policy violations, ended items, and item status) to other users, law enforcement
and Fraud members as we in our sole discretion determine necessary or appropriate
to maintain a level of trust and safety in our community and to enforce our User
Agreement, Privacy Policy and any posted policies or rules applicable to services
you use through our site.
5. Your Use of Other Users' Information.
In order to facilitate interaction among all getitplanet community members, our
service allows you limited access other users' contact information. As a seller
you have access to the User ID, email address and other contact information of
the buyer or winning bidder(s), and as a buyer or winning bidder you have access
to the User ID, email address and other contact information of the seller.
By entering into our User Agreement, you agree that, with respect to other users'
personally identifiable information that you obtain through the site or through
an getitplanet-related communication or getitplanet-facilitated transaction, getitplanet
hereby grants to you a license to use such information only for: (a) getitplanet-related
communications that are not unsolicited commercial messages, (b) using services
offered through getitplanet (e.g. escrow, insurance, shipping and fraud complaints),
and (c) any other purpose that such user expressly agrees to after adequate disclosure
of the purpose(s). In all cases, you must give users an opportunity to remove
themselves from your database and a chance to review what information you have
collected about them. In addition, under no circumstances, except as defined in
this Section, can you disclose personally identifiable information about another
user to any third party without our consent and the consent of such other user
after adequate disclosure. Note that law enforcement personnel, Fraud program
participants, and other rights holders are given different rights with respect
to information they access.
getitplanet and our users do not tolerate spam. Therefore, without limiting the
foregoing, you are not licensed to add an getitplanet user, even a user who has
purchased an item from you, to your mail list (email or physical mail) without
their express consent after adequate disclosure. To report getitplanet related
spam to getitplanet, please send an email to spam@getitplanet.com.
6. Use of Email Tools.
You may not use the Email This Auction to a Friend service or other email forwarding
services that we offer to send spam or otherwise send content that would violate
our User Agreement. We do not permanently store the email messages or the email
addresses.
If you send and email using the Email This Auction to a Friend service to an
email address that is not registered in our community, we do not use that email
address for any purpose other than to send your email. We do not rent or sell
these email addresses. We generally discard the email addresses some time after
they have been used to send your email.
7. Control of Your Password.
You are responsible for all actions taken with your User ID and password, including
fees. Therefore we do not recommend that you disclose your getitplanet password
to any third parties. If you choose to share your User ID and password or your
information with third parties to provide you additional services, you are responsible
for all actions taken with your User ID and password and therefore you should
review that third party's privacy policy. If you lose control of your password,
you may lose substantial control over your personally identifiable information
and may be subject to legally binding actions taken on your behalf. Therefore,
if your password has been compromised for any reason, you should immediately change
your password as detailed in Section 8.
8. Reviewing and Changing Your Personally Identifiable Information.
We offer you the ability to automatically review and change the information you
submit to us by logging into the site and entering in the new information yourself.
Generally, we will not modify your information based on your request because it
is very difficult to authenticate your account manually. You can change your user
Id, email address, contact information, financial information, shipping information
and user preferences by going the preferences and setup section in My Planet.
You must promptly update your information if it changes. Once posted, you may
not be able to change or remove any public postings made on our site including
our chat rooms or other message areas or the feedback area.
Upon your request, we will deactivate your account, contact information, billing
information, shipping information, and financial information from our active databases
to prevent your information from being shared with other users. To make this request,
email privacy@getitplanet.com. Such information will be deactivated as soon as
reasonably possible based on your account activity and in accordance with our
deactivation policy and applicable law.
We will retain in our files information you have requested to remove in some
circumstances, such as to resolve disputes, troubleshoot problems and enforce
our User Agreement. Further, such prior information is never completely removed
from our databases due to technical and legal constraints, including stored "back
up" systems. Therefore, you should not expect that all of your personally identifiable
information will be completely removed from our databases in response to your
requests.
9. Other Information Collectors.
Except as otherwise expressly included in this Privacy Policy, this document
only addresses the use and disclosure of information we collect from you. To the
extent that you disclose your information to other parties, whether they are bidders,
buyers or sellers on our site or other sites throughout the Internet, different
rules may apply to their use or disclosure of the information you disclose to
them. To the extent that we use third party advertisers, they adhere to their
own privacy policies. Since getitplanet does not control the privacy policies
of third parties, you are subject to the privacy policies of that third party.
We encourage you to ask questions before you disclose your personal information
to others.
10. Security.
Getitplanet uses industry standard practices to safeguard the confidentiality
of your personal identifiable information, including "firewalls" and Secure Socket
Layers. getitplanet treats data as an asset that must be protected against loss
and unauthorized access. We employ many different security techniques to protect
such data from unauthorized access by users inside and outside the company. However,
"perfect security" does not exist on the Internet.
11. Conflict of Terms.
It is our goal to make our privacy practices easy to understand. We have created
easy-to-read summaries, privacy principles, a privacy chart and, are working on
privacy enhancing technology to help summarize our full privacy policy. If you
have questions about any part of this summary or if you would like more detailed
information, we encourage you to review our full privacy policy.
12. Notice.
We may amend this Privacy Policy at any time by posting the amend terms on our
site. All amended terms shall automatically be effective 30 days after they are
initially posted on our site. In addition, we will notify you in accordance with
your Notification Preferences.
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Copyright © 1995-2001 getitplanet Inc. All Rights Reserved.
Designated trademarks and brands are the property of their respective owners.
Use of this Web site constitutes acceptance of the getitplanet User Agreement
and Privacy Policy.
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